Questions, answered.
The things homeowners ask us most. If yours isn’t here, just get in touch.
Getting started
General
Do you give free quotes?
Yes. We visit, measure up, check levels and drainage, and then send a written, itemised quote. There’s no charge and no obligation, and we’re happy to talk through options if you’re weighing up materials or budgets.
Which areas of Kent do you cover?
We’re based in Rochester and work across Kent — Medway, Maidstone, Gravesham, Dartford, Swale, Tonbridge & Malling, Sevenoaks, Tunbridge Wells, Canterbury, Ashford, Folkestone & Hythe, Dover and Thanet. If you’re unsure whether we reach you, send your postcode and we’ll tell you straight away.
How long does a typical driveway or patio take?
It depends on size, access, how much needs digging out and the material. Most domestic driveways and patios take from several days to around two weeks. Your quote will include a realistic timescale, and we’ll tell you early if weather is likely to affect it.
Do I need planning permission for a new driveway?
In England, a new or replacement front-garden hard surface over 5m² needs planning permission unless it’s permeable or drains to a permeable area within your property. Most of our driveways are designed to meet that rule. If you also need a dropped kerb, that’s a separate application to the highway authority.
Do you handle the whole job, including groundwork and waste?
Yes. We excavate, build the sub-base, sort drainage and edging, lay the finish and clear the site. Handling the groundwork ourselves is the main reason our driveways and patios stay level and drain properly for years.
Can I see examples of your work?
Our projects page shows driveways, patios, brickwork, landscaping, fencing and groundworks we’ve built. If you’d like to see something specific to your plans, ask and we’ll share more photos of similar jobs.
How do I get started?
Call or WhatsApp us, or fill in the quote form with a short description and your postcode. Photos help. We’ll arrange a convenient time to come and look.
Do I need planning permission for a new driveway?
Often not, provided the surface is permeable or drains to a lawn or border within your property. If you are covering more than five square metres of a front garden with a surface that sheds water onto the road, you will usually need permission. Listed buildings and conservation areas can have extra rules. We will flag anything we think needs checking with your council.
How long does a driveway take to install?
It depends on size, access and the material. A typical front driveway is usually a matter of days rather than weeks, but excavation, drainage and weather all play a part. We give you a realistic timeframe with your quote and keep you updated if rain or ground conditions change the plan.
Is porcelain or sandstone better for a patio?
Neither is better in every case. Porcelain is low-maintenance and consistent, which suits modern homes and anyone who wants an easy-clean surface. Sandstone has natural character and a softer look, but it weathers and may need sealing and cleaning. We are happy to bring samples so you can compare them in your own garden.
Do I need planning permission for a patio?
Patios in back gardens rarely need planning permission. Raised patios are different: if the platform is higher than a certain height it can fall outside permitted development. We can advise on your specific plans and point you to your council if it needs checking.
Do I need planning permission for a garden wall?
Usually not, if it stays within permitted development limits: up to one metre high next to a road or footpath and up to two metres elsewhere. Listed buildings, conservation areas and some estates have tighter rules, so check if either applies to you.
How do I know if my wall needs repointing?
Look for joints that are recessed, crumbling, cracked or have gaps you can push a key into. Damp patches on the inside of house walls can also be a sign. Leaving it too long lets water into the bricks, which can lead to frost damage.
How high can a retaining wall be without an engineer?
There is no single legal cut-off, but walls much above a metre, or any wall holding up a structure, driveway or steep slope, should be designed by a structural engineer. Soil type, water and loads all change what is needed. We will advise when we see the site.
Why do retaining walls crack or lean?
Usually because water builds up behind them, the foundation is too small, or the wall was not built to carry the load. Once a retaining wall starts moving it rarely stops by itself, so it is worth having it looked at sooner rather than later.
Do you design the garden as well as build it?
Yes. We talk through what you want, measure up and put together a practical layout covering paving, walls, beds and lawn. It is a builder's design rather than a planting plan, so if you have a garden designer's drawings we are also happy to build from those.
What is the best time of year for landscaping?
Hard landscaping can be done most of the year, though very wet or frozen ground can cause delays. Turf and planting do best in spring and autumn. Booking in winter often means your garden is ready for the summer.
How long does artificial grass last?
A good product on a well-built base typically lasts many years, depending on how heavily it is used and how much sun it gets. The base is the part that usually decides how long it looks good, which is why we do not cut corners there.
Is artificial grass good for dogs?
It can work well for dog owners because there are no muddy patches. Choose a product that drains quickly and lay it on a free-draining base. Rinse it regularly and pick up solids promptly.
How high can my garden fence be?
Generally up to two metres without planning permission, or one metre where it is next to a road or footpath used by vehicles. Rules can differ for listed buildings, conservation areas and some newer estates, so it is worth checking if any of those apply.
Concrete or timber posts?
Concrete posts do not rot and make replacing panels simple, which is why many people choose them. Timber posts look more natural and suit closeboard fencing, and last well if they are pressure-treated and set properly. We will talk through the trade-offs for your garden.
How deep do foundations need to be?
It depends on the soil, nearby trees and what is being built. For extensions, building control will confirm the minimum depth, and on clay near trees it can be considerably deeper than on firm ground. We dig to what the ground and inspector require.
Can you fix water pooling on my patio or driveway?
Often, yes. Pooling usually means the falls are wrong or there is nowhere for the water to go. Solutions range from adding a channel drain and soakaway to relaying part of the surface to the correct level.
Do I need planning permission for an extension?
Not always. Many single-storey rear extensions are allowed under permitted development within size limits, sometimes with a prior approval process. Larger, two-storey or side extensions, and homes in conservation areas, usually need permission. Your council or designer can confirm what applies to your home.
Do you provide drawings?
We build from approved drawings. If you do not yet have an architect or designer, we can suggest how to get plans prepared, and we are happy to review drawings for buildability before you finalise them.
Why people hire us
- 15+ yearsbuilding driveways, patios and brickwork in Kent
- Free site visitand a written, itemised quote before any work starts
- Same person throughoutRoss prices the job and builds it, so you always know who to call
- 14 jobs photographedfrom the dig to handover, so you can see how we work
- Quick repliesmost enquiries get an answer the same working day
- 4.9 on Googlefrom 8 reviews
- Fully insured£2 million public liability cover with Zurich
- 5-year guaranteeon our workmanship, in writing
Free, no-obligation quote
Tell us about your project.
Four quick details and a photo if you have one. Ross will get back to you to arrange a free site visit and a written, itemised quote.
- Free site visit and a written, itemised quote
- No obligation and no pressure
- Your details are only used to reply about your job
Get your free quote
We reply to every enquiry, usually the same working day.


